EyeEm Closure & Freepik Migration – FAQ for Contributors

Withdrawal of earnings from EyeEm

All pending payments have already been processed and sent.
If you still have questions regarding your earnings or payments, please contact EyeEm support directly at:
support@eyeem.com

Why does EyeEm redirect to Freepik?

EyeEm has permanently closed.
Following its closure in January 2026, certain technical redirects were implemented. As a result, EyeEm links may now automatically open Freepik. This is expected behavior and does not necessarily mean your content has been transferred or is active on Freepik.

What happened to my photos from EyeEm?

Not all EyeEm content was migrated to Freepik.
Only images that were already published on Freepik under the EyeEm name were included in the migration.
If some of your images are missing from your Freepik account, it is likely because:

• They were not previously published on Freepik, and
• Therefore, they were not part of the migration

Additionally, content was only transferred for contributors who explicitly opted in to the migration when it was offered. This opt-in is now closed and can no longer be requested.

Where can I find my migrated content?

If you accepted the migration, your content is now available on your Freepik contributor profile.
You can access it through your dashboard here:
https://contributor.freepik.com/dashboard

I received emails about sales, what do they mean?

Those relate to a sale that took place on EyeEm prior to the platform's closure in January 2026.
Please note:
After EyeEm’s closure, all EyeEm links redirect to Freepik
This is a technical redirect only, it does not mean your content is currently listed or active on Freepik
If you did not opt in to the migration, your photographic assets were not transferred to Freepik.
As your content was not migrated, there is nothing to delete from Freepik.
If you believe any of your content is currently visible on Freepik, please send support@freepik.com the relevant links so we can investigate and take appropriate action.

Important notes

Migration was optional (opt-in only):

• The opt-in period has ended and cannot be reopened
• Only content already on Freepik was eligible for migration
• No additional transfers are possible after closure